Delivery and payment information

I M P O R T A N T E

With the purchase of any materials StockRC, the customer declares to have read and accepted all the ends of the conditions of sale which appear on our website. For teams ARTF and RTF regime the customer will receive a paper copy of these same conditions must sign them and give them to StockRC receipt of the equipment.

Terms of sale

 1. TERRITORY

    StockRC works throughout the Spanish territory.
    No catering orders whose address is a post office.

 2. PRODUCTS AND WARRANTY

    Features and specifications of each product are defined by the manufacturer and any variations, changes or updates to their qualities due to its trade policy.
    Stockrc not responsible for the change in the characteristics of any of the products on its website.
    When ordering, the customer assumes the characteristics and specifications of the products they buy.
    The brands, names, or logos of the products we sell in StockRC, are the property of their manufacturers.
    All products sold have security offered by its manufacturer.
    All electronics products are reviewed prior to shipment to the buyer. StockRC thus guarantees its customers the proper functioning of the purchase.
    In case of malfunction of the product shipped, and that this was not caused by improper handling by the purchaser, the customer must notify StockRC within 7 working days of receipt of the package according to Law 7/1996 of 15 January to the Retail Trade. StockRC change the damaged product with a new or proceed to refund the amount to the receipt of the material in the complaint, according to the warranty offered by the manufacturer.
    If the manufacturer agrees to replace or repair the product under warranty, StockRC will pay the shipping costs of the material replaced by the client running the shipping cost of the damaged property.
    Any product with traces of tampering is exempt from the guarantee offered by the manufacturer.
    The material damage caused by accidents due to pilot, configuration, installation or inadequate or faulty settings, will not be covered under warranty.
    StockRC not responsible in any way for the management of the manufacturer warranty against defective product even if he did not show signs of mishandling.
    StockRC no responsibility for any use to be made of its products and disclaims any liability that may arise from this fact.

3. Prices

    The prices on the website include VAT.
    DO NOT include installation costs, installation, maintenance, or education on postage and handling cost is subject to market fluctuations.

4. SHIPPING

    The cost of shipping is calculated for each product based on its weight, dimensions, insurance, transport, destination and delivery company engaged and paid by the buyer.

5. PAYMENT

    The only forms of payment accepted are deposit account, bank transfer or through credit cards and PayPal.
    After sending the product, StockRC not accept your return or cancel the payment received except for warranty performance.

 6. DELIVERY

    The delivery of an order depends on the type of product purchased and the company that transports.
    Average time:
        Parts and components are mailed within three days.
        Offer greater volume or weight are sent by EXPRESS TOURLINE delivering in Madrid in 19/48 hours and in the rest of Spain except islands within 24 hours.
        The transport and the amount is automatically assigned in the shopping cart with the selection of each product.
        The delivery time shown is for products in stock. In another case depends on the ability of replacement by the manufacturer.

    IMPORTANT NOTE. - It is your responsibility to check the status of your shipment at the time of receipt, and if any damage is evident in the package must immediately notify the carrier, possibly photographs accompanying the claim and as StockRC by mail at the address or phone sat@stockrc.com contact provided by the store. This claim must be made no later than 24 hours from the receipt of shipment.

Equipment delivered RTF

Should StockRC agreed with the customer to deliver the equipment under a RTF (Ready To Fly, Ready to fly), the material is delivered pre-assembled and the final process of installing the device and its configuration settings and all flight systems will be made by the customer at their own risk. With teams paying buyer assumes knowledge of their technical and installation, configuration and management.

StockRC not responsible for any problems, damage or incident in the unit or from any cause arising out of this assembly, setup and adjustment of the equipment or further handling.

Equipment delivered ARTF

In specific cases StockRC may agree with the client to deliver the equipment in solitary ARTF (almost ready to fly, almost ready to fly). The material will be delivered completely assembled, adjusted and set in all parameters, with the accessories requested by the purchaser and will be fully operational flight test in the presence of the customer.

StockRC not responsible for any problems, damage or incident in the unit or from any cause arising out of this assembly, setup and adjustment of the equipment or further handling. All flights from the delivery of the equipment shall be the responsibility of the buyer.

Considerations regarding our equipment.

    All products we sell are for recreational use by high sophistication but remind our customers that are not toys. To assemble, configure, adjust and fly with them you must have adequate knowledge and relevant permits and radio-controlled model airplanes for insurance.
    Respect for safety regulations regarding the installation and operation of our equipment is not only convenient to avoid malfunction or accidents, but especially to maintain the safety of the pilot and the people and objects that are all around. Remember that improper handling of this equipment can cause serious damage to people and property.
    Combining and riding properly and responsibly all electronic, or mechanical aids, the client can get to have an aerial platform high performance recreational usable at your own risk. We recall that its use and management must fit within the existing rules for the practice of this form of flight in the area that is to take place.
    StockRC not responsible in any assembly that make the buyer of the equipment or the flights made with materials purchased through our website whatever the type of flight.
    Monte and our teams always use responsibly. Never fly on people, animals or populated areas. Always fly within their areas of model airplane club.

Stockrc  exports our equipment for recreational purposes, and that the items will not be used in weapons, for military purposes, or for other uses contrary to US export law.    As part of our dealership requirements, we need you to certify that you will not sell our items to  end-users with intentions other than those described above.    Also, we need you to certify that you will not forward our equipment to Afghanistan, Belarus, Ivory Coast, Congo, Cuba, Iran, Iraq, Libya, Myanmar/Burma, N. Korea, Liberia, Sudan, Syria, Yemen, or Zimbabwe.

Warnings and recommendations

    Verify that the frequencies used its equipment comply with the existing regulations regarding use of the airwaves. Become well before using a particular frequency or buying certain equipment.
    If you test your video transmitters, do so with the antenna on, as otherwise may irreparably damage the transmitter and will not be covered under warranty.
    Remember that video transmitters easily heated. Should be used in flight or on the ground with good airflow refrigerate. Otherwise suffer damage not covered by warranty.
    We recommend you carefully check their equipment before putting them in flight. There are critical parts like the propellers with the need to take great care. A propeller that discards or split in flight can result in an expensive accident. An inspection before each flight to help avoid a potential problem.

Address StockRc

Important:

Notice: The 1.3GHz frequency band in Spain is a private (military) or authorized amateur video. There are limitations to blow these teams in Europe check

regulations.

Disclaimer: All video senders MUST BE PUTTING YOUR ANTENNA FED, because it burns TRANSMITTER

the video tx, need airflow to suffer no warming, if not used properly, lose your warranty tx

DO NOT RETURN OF THE PURCHASE ONCE PAID AND SENT THE PRODUCT.

                                                               NOTICE



The propellers are made of very light, so you have to check the status of the same before each flight to freedom from cracks in flight.

ALL PARTS AND KITS ARE WE SELL PARTS model aircraft and as such should only be used IN FLIGHT GOLF CLUBS AND ONLY AUTHORIZED AEROMODELLING modelers EXPERIENCED AND ADULTS IN POSSESSION OF LICENSES AND INSURANCE LEGISLATION THAT EACH AREA REQUIRED . Model aircraft are not toys and should be handled under strict SAFETY AND ALWAYS WITH TOTAL LIABILITY BY THE USER.

 


Operating a Remotely Piloted Aerial Vehicle for commercial applications is an activity regulated by Government Aviation Authorities in some countries.

If you plan to use a Multi-Rotor (or any Remotely Piloted Vehicle) for commercial use you will need to check with the Regulatory Aviation Authority in your country for relevant rules regarding operational regulations.

Please also check the flight safety guide on this site for recommended minimum flight safety procedures.

Also check the link below for information on a country-by-country basis for regulations regarding the use and operation of Remotely Piloted Vehicles.

www.uvs-info.com

STOCKRC craft have without exception been approved by authorities in many certifications.

 

DJI is pleased to announce a special promotion with significant discounts on the Phantom, saving over USD 200. This promotion is part of our continuous financial support to our partners and customers, without continued support from you, our success is not possible.

Promotion Plan: New Promotion MAP will be valid from 9th, Sep, 2013. For end customers who bought a Phantom before 9th, Sep, 2013, DJI will provide a credit of USD 150. This credit can only be used to buy a Phantom II or a Phantom Vision, once they are released. The plan is to release the exciting Phantom II and Phantom Vision products in Nov, 2013 just before the Christmas. The credit will expire on 31th, Dec, 2013 if not used. To get the USD 150 credit, the end customers must contact dealers to fill the Phantom credit form. And give it to the dealers they are buying the Phantom II or Phantom Vision from.

 

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Returns:

  • For returns must fill out this document before sending the products, once approved, you will be sent an authorization number to be attached with the material to return

    Document :Aqui

             Send to : tecnic@stockrc.com

1-  Stockrc  :

C/ Monaco 31, 28232 Las Rozas (Pol.Europolis)

Madrid- España

TLF.: 91 316 14 15

TLF.: 91 316 14 15

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